Confirm possession before entry or lock changes
Start with this observable fact and confirm what you do not know.
Practical help for Bexar County property owners
Found major damage? Document first and separate damage from normal wear.
Protect safety, preserve move-in and move-out evidence, handle belongings and deposits carefully, and compare repair with a sale.
Free No account or contact information Private on this device
Who made this site?
Bexar County Home Buyers, a private home-buying company. The tools are free and do not send us your answers. Discussing a possible purchase is a separate choice.
Start here
Which situation sounds most like yours?
You do not need to know the professional term. Choose the closest statement.
The basics
Do the right work in a clear order.
Photograph every room and meter
Gather current documents and photos from reliable sources.
Separate urgent hazards and active loss
Separate safety and urgent dates from the rest of the work.
Compare move-in records and normal wear
Get important requirements, amounts, and decisions in writing.
Use itemized scopes, receipts, and deposit rules
Compare the same scope, time period, and net result.
Compare insurance, repair, and as-is paths
Keep receipts, contacts, dates, and proof of closure.
Free tool
Build my damage file
Answer four simple questions. You can choose “I’m not sure”; your answers stay on this device.
Next steps
One thing at a time.
What to do
- Confirm possession before entry or lock changes
- Photograph every room and meter
- Use the tool without sharing personal information.
What to do
- Separate urgent hazards and active loss
- Compare move-in records and normal wear
- Confirm important facts with the responsible office or professional.
What to do
- Use itemized scopes, receipts, and deposit rules
- Compare insurance, repair, and as-is paths
- Choose a date to review the result.
Official sources
Go to the agency responsible.
Rules and accounts change. These links open the official source.
Safety comes first.
Call 911 for immediate danger. Address health, safety, essential-service, sewage, flooding, structural, electrical, fire, and security problems promptly while respecting tenant rights and access rules.
Common questions
Clear answers to get started.
Confirm dates, rights, and requirements with the responsible agency or qualified professional.
What should I do first?
Start with “Confirm possession before entry or lock changes” and keep the source, date, and responsible person.
What if I do not know the right term?
Choose the closest everyday statement in the tool. Describe what you see and the document you have; you do not need to diagnose the problem.
Which records matter?
For tenant damage help, gather official documents, current photos, dates, names, amounts, receipts, and related communication.
Does this tool decide my rights or best option?
No. It organizes facts and questions. The responsible agency, court, contract, policy, or qualified professional controls the outcome.
When is it urgent?
When there is danger, a notice, hearing, sale, lawsuit, expiration, active loss, or a date you have not confirmed. Use the actual document as the clock.
Next step
Build my damage file. One fact and one date at a time.
Use the free tool first. If you later want to discuss selling the property in its current condition, that conversation is optional and separate.